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Appeal Process
There is a procedure in place whereby an owner/operator can appeal their star rating. A second evaluation will be conducted by a different Rating Advisor and upon request a re-evaluation can be conducted by an advisor from another province. As a last resort, the Co-Chairs of the National Technical Working Group would make a final decision, based on the information at hand. Contact your local Canada Select office in the eventuality of an appeal. Fees may apply.
Annual audits of evaluations are carried out by Rating Advisors from other provinces so as to ensure the consistency of the program.
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